SHIPPING POLICY

At The Grill Buddy Shop, we keep things simple and transparent. We proudly offer FREE standard shipping on all orders, no minimum required.

Order Processing

Orders are processed within 1 to 2 business days before being dispatched. “Dispatched” means your order has been handed to the shipping carrier and is on the way. During high demand periods or holidays, processing may take up to 4 business days.

Delivery Times
Shipping Method Cost Estimated Delivery Time
(including processing)
Standard Shipping Free USA, Canada, UK: 6–12 business days
Australia: 10–15 business days
Order Accuracy & Changes

Please ensure all shipping details are correct at checkout. Incorrect or incomplete addresses may cause delays.

If you need to update your order, contact us within 12 hours at thegrillbuddyshop@gmail.com. After this time, changes may not be possible once the order has been processed or shipped.

Shipping FAQs
  • Where do you ship?

    We currently ship to the United States, Canada, the United Kingdom, and Australia.

  • How can I track my order?

    You will receive tracking details by email once your order has been dispatched. Tracking may take 24–72 hours to update.

  • Will I pay customs or import fees?

    International orders may be subject to customs duties or taxes depending on your country. These charges are determined by local authorities and are the customer’s responsibility.

  • What if my order is delayed?

    Delivery times are estimates and may vary due to carrier delays, customs processing, or weather conditions. If you need help, contact us at thegrillbuddyshop@gmail.com.

  • Lost or stolen packages?

    If your order is lost in transit or marked delivered but not received, contact us with your order number and we will assist you.

  • Policy updates

    The Grill Buddy Shop reserves the right to update this policy at any time. Please review this page periodically for the latest information.